Good inputs.
Clear expectations.
Know what to send, what happens next, and what you will receive.
Share repeated questions, actual service details and approved policies or answers. Mark any areas where the business has not yet made a decision.
Receive up to 15 FAQ answers and five reply templates, organized for reuse and based on the guidance you have supplied for customers.
Review the ambiguity report and resolve open policy questions before using affected answers. Add the approved library to your website or internal reference materials.
Your input checklist
Actual policies, services, approved answers and repeat questions
Include your audience, preferred style, approved facts and the outcome you need. Flag anything that must stay unchanged.
Download the intake worksheet ↓Delivery you can review.
- FAQ library
- five reply templates
- ambiguity report
Download the completed package from your private workspace. The target is five business days after verified payment and complete source material. If the brief needs clarification, we will ask before relying on an assumption.
Room for one refinement.
Send one consolidated revision request within seven days of delivery. Point to the item, explain the change, and include the correct source facts. Requests beyond the agreed scope need a separate agreement.
Outside this package: Live customer support and deciding refund or warranty policy.
Your private workspace
Create an account with your email and password, save your brief, then review the scope before paying securely through Stripe. Keep the recovery code shown at signup; it is needed if you forget your password.
You can upload up to five source files, each up to 3 MB, in XLSX, PPTX, DOCX, PDF, CSV or TXT format. Send only material you have permission to share. Remove passwords and sensitive personal details.
Use the brief to share your source text and links, with supporting files if useful. You review the final work before using, publishing or importing it.
Need to clarify your brief with a person? Contact support. We can bring the business owner into the conversation when human input is needed.