1. Share your inputs
Select Return Reason Codebook in your private workspace and save the required source material.
ReturnLens / Return Reason Codebook
Capture return reasons consistently from the start.
Design one owner-approved reason taxonomy of up to 15 categories and classify up to 100 anonymized example return notes with uncertainty flags. Up to 100 anonymized notes totaling 8,000 words and 3,000 words of approved policy and terminology.
$169 USD once · No automatic renewal
Your delivery
Return Reason Codebook
- Excel coded example set
- Word codebook and decision tree
Formats: XLSX, DOCX
One defined projectCustom work from your approved sources
Five-business-day targetAfter verified payment and complete inputs
Two revision roundsEach requested within 14 days of the latest delivery
Is it a fit?
A useful next step for your business.
Designed for retailers standardizing return reason capture.
Design one owner-approved reason taxonomy of up to 15 categories and classify up to 100 anonymized example return notes with uncertainty flags. Up to 100 anonymized notes totaling 8,000 words and 3,000 words of approved policy and terminology.
Compare ReturnLens products →Illustrative scenario
Fictional example: A fictional apparel store separates sizing, damage and changed-mind notes, retaining ambiguous cases.
Fictional example, not a customer result. This is custom-delivered work, not an instant download.
What to send
Existing notes; approved policy and categories; exclusions; product terminology. Up to 100 anonymized notes totaling 8,000 words and 3,000 words of approved policy and terminology.
Include your preferred style and flag anything that must stay unchanged. We ask for clarification when a required fact is missing.
Download the intake checklist ↓Upload the source file before checkout. Up to ten source files, 8 MB each.
What is outside the scope
Customer decisions, causal claims, personal-data enrichment and live return processing.
You review the delivered work before publishing, sending, importing or using it. No business outcome is guaranteed.
Clear steps, from start to finish.
2. Confirm and pay
Review the scope and $169 one-time price before secure checkout. Saving a brief does not charge you.
3. Review the work
Download your delivery. Two in-scope revision rounds are included, each requested within 14 days of the latest delivery.
Before you order
Do I need another package first?
No. This is a standalone purchase. Please provide all required inputs even if you have ordered another service.
How is this billed?
$169 USD once for this product. There is no automatic renewal. Your payment covers this brief only.
What limits apply?
One new package per product per customer per calendar month. Up to ten source files and ten delivery files, 8 MB each. The scope above defines the work included.
When does work begin?
After payment is verified and all required inputs are complete. The delivery target is five business days. Missing information may delay the start.
What if my project needs clarification?
Contact support. We will ask for the missing information before continuing rather than inventing facts.