ReturnLens — Return Reason Codebook
Price: $169 USD once
Scope: Design one owner-approved reason taxonomy of up to 15 categories and classify up to 100 anonymized example return notes with uncertainty flags. Up to 100 anonymized notes totaling 8,000 words and 3,000 words of approved policy and terminology.
Required inputs: Existing notes; approved policy and categories; exclusions; product terminology. Up to 100 anonymized notes totaling 8,000 words and 3,000 words of approved policy and terminology.
Deliverables: Excel coded example set; Word codebook and decision tree
Excluded: Customer decisions, causal claims, personal-data enrichment and live return processing

Business/project:
Audience:
Goal:
Style:
Approved facts and source files:
What must remain unchanged:

Do not include passwords, sensitive personal data, macros or executable files. Up to ten files, 8 MB each.