Terms & refunds

EventRunbook is operated by Monthly Works. Contact thecarters0323@gmail.com for support.

Your purchase

$129 USD, one payment with no renewal. One event up to two days with 30 agenda items, 15 suppliers or contributors and 40 checklist tasks. Deliverables: Editable run-of-show; responsibility matrix; supplier checklist; printable PDF.

Required inputs: Approved schedule; venue details; responsibilities; supplier contacts; contingency instructions. Not included: Live event management, supplier booking, safety certification, invented contingency procedures.

Delivery and revisions

Target: five business days after verified payment and complete inputs. Missing information can delay the start; we will ask for clarification. Two in-scope revision rounds are included, each requested within fourteen days of the latest delivery. Contact support if another project is needed before the next calendar month.

One new package per product per calendar month. Each purchase has its own payment and two revision rounds. Each order needs its own payment. Sources are locked after payment; contact support if they need correction.

Cancellation and service problems

Contact support before production begins to request cancellation and a refund. Once custom work begins, refunds depend on the work completed and the problem reported. If the agreed work cannot be delivered, we will arrange a refund for the undelivered work. This does not limit applicable consumer rights.

Sources and use

Share only material you have permission to use. We check the work against supplied sources and flag uncertainty. You review the delivery before publishing, importing or relying on it. No employment, contract, revenue or other business outcome is guaranteed. The price and scope accepted at purchase apply to that order.

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